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The Vendor Portal allows vendors to upload and manage their product catalog data. This article is for vendors, suppliers, and distributors who provide stock for Quilt Software client stores. It covers what you need to know to get started and successfully upload your catalog files.

 

Please Note: The Vendor Portal is currently in Beta and is not available for all stores at this time. After Beta testing is completed, the feature will be release for any stores that wish to use it.

 

Getting Started

You can access the Vendor Portal at vendors.rainpos.com/login.

When your representative creates your vendor profile, you'll receive a Setup Password email. Click the button in the email to create your password and gain access to the portal. Here is what you'll see:

In our initial version of this tool, there is only one area in which to work in this interface, the Upload Vendor Files area pictured above. It will load by default for you, and you'll see your company info in the lower left. Here is what you can do in the Upload Vendor Files area:

1. Upload Vendor Files — Use this area to update your item listings in the system for stores that order from you.
2. Upload Info — Clicking this link will open this knowledge base article page with the full details listed below on how to format and set up your CSV file upload.
3. Upload Area — You can click anywhere in this area to browse your device, or you can just drag and drop your CSV file here to upload it.
4. Representative Contact Info — Click the Need Help? link to view the contact info for your representative at Quilt for any questions you may have.

 

Uploading Your Catalog File

After logging in, you'll land on the Upload Vendor File page. This is where you can upload a .csv file containing your product catalog data.

Only .csv files are accepted. Any other file type will be rejected. You can only upload one file at a time and must wait for it to finish processing before uploading another.

After uploading, you'll receive an email letting you know whether your upload was successful or if there were errors. You can click the link in the email to return to the portal and view detailed status information, including any specific errors and how to fix them.

 

CSV File Format

To get started, download the CSV template with the correct headers already in place: Download CSV Template

Your .csv file must follow the formatting rules outlined below. Only Product Title and UPC are required — all other fields are optional.

 

Required Fields

Column	Example Value	Format Rules
Product Title	Standard Product Name	Text, max 255 characters
UPC	012345678905	8–14 digits, numeric only

 

Optional Fields

Column	Example Value	Format Rules
SKU	PROD-001	Text, max 255 characters
Manufacturer Number	MFG-1001	Free text
Manufacturer Name	Acme Supply	Text, max 100 characters
Product Description	"<p>Description here</p>"	Free text, HTML supported
SEO Meta Description	Reliable everyday product	Text, max 255 characters
Price or MSRP	49.99	Number, max 2 decimal places, no currency symbols
Default Cost	25.00	Number, max 2 decimal places, no currency symbols
Categories	"General Merchandise,Featured Items"	Comma-separated values. Wrap in quotes if using multiple values.
Images	"https://example.com/img1.jpg,https://example.com/img2.jpg"	One or more URLs, comma-separated. First image becomes the main image. Wrap in quotes if using multiple values. URLs must start with http:// or https://
Height	10.00	Number, max 2 decimal places
Width	5.50	Number, max 2 decimal places
Length	8.25	Number, max 2 decimal places
Weight	2.75	Number, max 2 decimal places

 

Tips for Formatting Your File

• Multiple values in a single cell (such as Categories or Images) should be comma-separated and wrapped in quotes and should have no spaces after the commas. For example: "Value One,Value Two,Value Three"
• Price and Cost fields should not include dollar signs or other currency symbols. Just use the number (e.g., 49.99).
• UPC must be numeric only — no dashes, spaces, or letters.
• Images are applied in the order you list them. The first URL in the list will be used as the main product image.

 

Need More Help?

If you have questions or run into issues, click the Need Help? link in the bottom left of the portal. This will show you your assigned representative's name and email address so you can reach out to them directly for assistance.